What can you expect for
your money?
Our rental prices include: |
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All taxes
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Full comprehensive insurance with a Euro 1500.-
(appr. 1350,- US$) deductible
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Unlimited third-party insurance
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Cycle-rack, stereo radio-system with cassette deck or CD player, GPS guidance in sound (English) & vision = optional ( only in the Fiat Fendt 510 )
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Maintenance service and repairs for wear
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200 kilometers (125 miles) included per day or 2000 kilometers (1250 miles) per week (additional kilometer charge is 0,25 Euro/kilometer)
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all kilometers free after 14 days renting period
| What is the flat rate
service fee? |
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The flat rate service fee is Euro 75,- (appr 68 US$). It is payable once per rental. It includes the handing over of your vehicle ready to drive including full fuel tank, full cooking-gas bottle, fire-extinguisher, full fresh water tank, empty waste watertank & toilet cassette, 1 toilet chemicals, 1 package of special toilet paper (additional special toilet paper & chemicals can be bought at Arrantea before you leave….), exterior cleaning after return and for full instruction on the use of the vehicle as well as normal- and insurance administration. Both interior and exterior of the vehicle will be fully cleaned before it is handed over to you. On returning the interior and toilet should be cleaned. The waste watertank and toilet cassette should also be empty. Failure to do so is charged at a Euro 100.- (appr. 90,- US$) each.
| What are the additional
costs? |
|
The vehicle will be handed over with a full fuel tank, and should be returned in the same state. Fuel costs and operating costs must be paid by the customer. The rental prices are always from the pick-up point to the return point. Seasonal rates will be charged in accordance with the use by the hirer.
| What are the conditions
for booking and payment? |
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Motorhome reservations are only binding after written confirmation by email or fax. You will receive the confirmation when the RV is available in your renting-period and Arrantea has received your initial payment of Euro 400.- (appr. 345 US$). The remainder of the rental charge must be paid at the latest 50 days before the beginning of the rental period. A security deposit of Euro 1000.- (appr. 870 US$) and insurance deductable1500 Euro (appr. 1300 US$) in cash or credit card is required at departure. We accept : Visa, American Express, Master- and Eurocard payments in Euro's or the equivalent in other currency's. Arrantea-conversion rates are determined daily. The deposit is returned within two weeks after return of the vehicle in acceptable condition. The (authorised) valid credit card info is held a bit longer in case traffic violations during the rental period have taken place and police fines needs to be charged. All extra charges payable, such as extra kilometers etc, will be deducted from the security deposit when the vehicle is returned.
| How does the pick-up and return of my RV work? |
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Before your journey begins, it is absolutely essential that the renter / hirer receives instructions of the use of the vehicle. Be mindfull of the fact that it will take some time for we want to be absolutely sure you understand the use of the vehicle and its features to the fullest, for your (and our) convenience. The pick-up and return days are charged as one day, provided the period during which the vehicle was rented on these two days does not exceed 24 hours. Collection and return times are Monday to Sunday from 8 a.m. to 6 p.m. Collection or return times which fall outside the dates and times given must be agreed with Arrantea. If you want to return your RV after the time agreed, please contact us immediately. We will try to find a later return time. If the motor home is returned after the agreed time without our permission, we will charge Euro 25.- (appr. 23 US$) per hour (but not more than twice the daily rate) and we will pass on to you any claims for compensation damage which the subsequent renter or anybody else may take against us as a result of delayed vehicle supply.
| What happens, if the renter / hirer cancels the rental? |
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If the hirer cancels the rental before pick up, the following portions of the renting charges in accordance with the reservation dates shall be payable: 50 days or more prior the rental beginning 20%, 30 days or more prior 40%, 15 days or more prior 60%, less than 15 days prior 80%, on the day of the rental or if the RV is not accepted 95%. If the motor home is returned early, the full contractually agreed rental charge is payable.
| What is the minimum age to rent an RV? |
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Customers of our motor homes must be at least 25 years. Drivers must have a clean driving license for at least two years. However, the licence must be in English characters for Arrantea to read. The drivers (and passengers) should also carry a valid passport. The renter / driver is liable to all local (traffic) laws during rental period and will be held responsable for any legal action taken during rental period.
| Where can you go to in Europe? |
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Hirers may enjoy free travel all over Europe but not in left-hand-drive-countries (Ireland, England, Scotland) or in war or disaster zones. If you want to travel in countries outside Europe a written confirmation and an additional insurance (which can be truly extensive and expensive…) from Arrantea is required beforehand.
| What is the minimum rental
period and are there any discounts? |
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The minimum rental period is three days. You get 5% discount for rentals of 3 weeks or longer and 8% discount for rentals of more than 4 weeks. All kilometers free after 14 days renting period.
| Transfer needed from the airport? |
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Tranfers from the airport in Amsterdam can be arranged upon request. The round trip ( pick up + drop off) for up to 4 people to and from Amsterdam Schiphol Airport is 75 Euro (appr. 68 US$).
Arrantea Motorhomes reserves the right to offer you a similar or bigger vehicle if the chosen RV is not available if possible. In this case, the customer is not liable for higher rental charges. If a smaller RV is offered and accepted, the difference in charges will be refunded.
| What exactly are the restrictions ? |
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All Arrantea vehicles are stricktly non-smoking. Pets are not permitted ( as many people are allergic to pets ) Passengers under the age of 5 are not permitted. Driving restrictions : Arrantea rental units are not permitted to travel into England or Ireland (left-hand-drive countries). Arrantea rental units should always be picked up and returned at Arrantea in Amsterdam(north). Rental units are not permitted on unsealed roads, off-road, sandy-beaches or across country. Vehicle may not be submerched in water or come in contact with salt water. If these terms are breached the client will void all damage cover, waive all refundable monies and be held for any and all damage and recovery costs. Overhead roof and undercarriage damage is exluded from insurance ! Any overhead roof and undercarriage damage will be charged to renter / hirer. Remote area travel is stricktly at the client's risk. Windscreen damage and tyre replacement is at the client's expense in remote areas. In the event of an accident or breakdown in a remote area, recovery costs to the nearest official repairshop/garage is at the client's expense. Arrantea does not rent out Motorhomes in January and February unless in very special occasions and specificly agreed in writing, well in advance.
| Mechanical Breakdown / Repairs / Accidentst / Fines? |
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Arrantea vehicles are extremely well garage-maintained and checked thoroughly and regularly, reducing the likelihood of needing repairs. Any unforseen but needed repairs up to Euro 50,- (appr. 45 US$) needs no authorisation and all that is neccesary for full reimbursement from our depot is a proper receipt for the amount of the repairs. Authorisation must first be obtained from Arrantea if the repair is more then Euro 50,- and authorisation must also be obtained before tyres can be replaced. Replacement costs for damaged tyres will only be refunded if you have taken a Total Cover Protection Package, unless caused by normal wear.
If the vehicle cannot be driven as a result of a breakdown Arrantea Motorhome Rental, Amsterdam will reimburse the client for the time that the vehicle was not available for use. Subject to availability, Arrantea Motorhome Rental, Amsterdam will provide a replacement vehicle. In such circumstance transfer to the Arrantea Motorhome Rental, Amsterdam is the client's responsibility. The failure of accessories are not considered a breakdown and no down time will be paid. No responsibility for accommodation charges, meals, change of itinerary or out of pocket expenses resulting from a breakdown or accident will be accepted.
In the event of an accident there is no refund for monies paid for the unused portion of the rental. Arrantea Motorhome Rental, Amsterdam reserves the right to charge any traffic infringement notice, parking fine or unreported third party damage direct to the customer's credit card.
| What optional equipment
is available for me to rent? |
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Vehicle Kit (Euro 60.- (appr. 54 US$) per vehicle).
It includes:
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European Campground/site Guide
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Pocket Flashlight
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First Aid Kit
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Car Safe
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Sponge
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Electric Water Boiler (safes gas….)
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Wisk Broom with Dust Pan
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Bottle- / Can Opener
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Cookware Set ( Included 2 Saucepans ( small+large),
Frying Pan, Big Pot, Pot with Lid, Tea Pot)
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Spatula
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Serving Spoon
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Serving Fork
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Utility Knife
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Plastic Trash Bags
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Platter
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Mixing Bowl
Personal Convenience Kit ( Euro 25,- (appr. 23 US$) per person). It includes:
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RV Sleeping Blankets / Duvet
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Pillow
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Pillow Case
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Sheet
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Hand Towel
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Bath Towel
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Flanel / Bath mit
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Dish Towel
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Plate
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Soup Bowl
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Cup / Mug
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Utensil Set (Fork, Knife, Teaspoon, Soup Spoon)
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